Privacy Policy
Last updated: 3 November 2026. Applies to the Baazi Club Android app and baaziclub.net.
1. Who we are
Baazi Club is run by Gurinder Singh, an individual in Chandigarh, India. Questions and requests: support@baaziclub.net.
2. Who can use Baazi Club
Baazi Club is for adults: you must be 18 or older. We do not knowingly collect data from anyone under 18. If you answer "No" to "Are you 18 or older?", friend requests, calls, personal messages and voice notes are switched off for your account at once, and our staff delete the account. To enforce this, when such an account is deleted we keep a scrambled (hashed) form of the Google account it used, never the email itself, for 1 year: if the same Google account signs in again, it starts with the same answer. If you believe a child is using the app, write to us and we will delete the account.
We have zero tolerance for child sexual abuse and exploitation. Our child safety standards say how to report it and what we do.
3. What we collect, and why
| Data | What it is | Why |
|---|---|---|
| Google sign-in | Your Google account ID and email address. Sign-in is with Google only. | To give you one account across phones. Your email is kept by Firebase Authentication. It isn't shown to other players or stored with your game data, except in a message you send to support. |
| Profile | Display name, player ID, language and speech settings. Your record: games played, won and lost online (counted by the server) and against the bots, your level, and BCC titles won. | To show you to other players, and keep your progress the same on every phone. |
| Friends | Friends, friend requests, players you block, online status and last seen. | Friends, calls and messages work only between friends; blocking stops contact. Your profile (display name, player ID, record, level) and the time you were last seen in the app can be seen by any signed-in player who opens it. |
| Messages | Text messages in personal chats and chat rooms, and voice notes you record. | To deliver them. Voice notes are stored as audio files in Firebase Storage. |
| Voice calls and voice chat | Live audio during a call, a room's voice chat, or a random voice match. | To connect you. Calls with friends go phone to phone, or through our relay when a direct connection fails. Random voice matches and voice in rooms always go through the relay, so other players never see your IP address. Audio is never recorded or stored. The relay counts how much it carries for each account ID (not what is said), so misuse can be found and stopped. |
| Call history | Who called whom, when, and for how long. | Your call list and missed calls. |
| Games | Rooms, moves, hands (visible only to you and the room's host), results, the weekly leaderboard. | To run games, check moves and rank players. |
| Notification token | A Firebase Cloud Messaging token for your phone. | To ring you for calls and tell you about messages and friend requests. |
| Crash reports | When the app crashes: the error, the screen, your user ID, phone model, Android and app version. | To find and fix crashes. Sent by Firebase Crashlytics. |
| App integrity | A Google Play Integrity check of the app and the phone. | So the servers can tell the genuine app from modified copies and scripts. Sent by Firebase App Check. |
| Support and reports | Messages you send through Contact us (with your email), complaints to the Grievance Officer, and reports you make about players. With a report, the server keeps a copy of what was reported: the message or voice note; for a room or its chat, the reported line and the last 20 lines of the chat; for voice in a game room, whether the player was in the room's voice, and the last 20 lines of its chat. | To answer you, check reports, keep players safe and meet the law. Only our staff see these copies, and they are kept for 1 year. Live voice is never recorded, so it is never part of a report. |
| Age | Your yes or no answer to "Are you 18 or older?", asked before random voice, a public chat room, or voice and chat in a public game room. | These are for adults only. Only you and our staff can see your answer. |
| Activity | The days you opened the app, and counts of games started and finished. | Counts of active players for our statistics. Which days you were active is kept 35 days; the daily totals have no names. |
| Server logs | When our server functions run, Google Cloud Logging records what they did, with the account IDs involved (for example, a result counted or a message delivered). No message text. | Finding and fixing faults and abuse. |
The microphone is used only while you are in a call, a room's voice chat, a random voice match, or recording a voice note. Android shows a notification for as long as a call uses it.
We do not sell data, show ads, use advertising IDs, or track you across other apps and websites. This website sets no cookies and uses no analytics.
4. Who processes it
| Service | Provider | For |
|---|---|---|
| Firebase Authentication, Realtime Database, Storage, Cloud Functions, Cloud Messaging, Crashlytics, App Check, Cloud Logging | Google LLC | Sign-in, game and chat data, voice notes, server jobs, notifications, crash reports, app integrity, server logs |
| Google Play services | Google LLC | Google sign-in and Play Integrity |
| Cloudflare (Workers, TURN relay, Pages) | Cloudflare, Inc. | Connecting voice that can't connect directly (with relay use counted per account ID), and hosting this website |
The database is in Google's asia-southeast1 region (Singapore), and voice notes in asia-south1 (Mumbai). The two server functions that run when an account is created or deleted run in Google's us-east1 region (USA), and see the account ID. Data travels encrypted (TLS). Voice calls are encrypted end to end between the phones (DTLS-SRTP), including when they pass through the relay.
5. How long we keep it
| Data | Kept for |
|---|---|
| Account, profile, friends | Until you delete your account |
| Personal chats and voice notes | Until you delete them, or your account |
| A voice note the server refused (over the limit or not audio): the chat and message it belonged to | 2 days, so the message shows as deleted on both phones |
| Chat room messages | Until the room closes |
| Call history | 90 days |
| Game results (for the leaderboard) | 30 days |
| Weekly leaderboard | 8 weeks |
| Support messages, complaints and player reports, with the copy of what was reported | 1 year |
| Which days you opened the app | 35 days |
| Bans, and our staff's notes and action history about an account | While the account exists, and 1 year after it is deleted |
| The account ID and time of a deleted account | 45 days, so that restoring a backup can't bring the account back |
| Server logs (Google Cloud Logging) | 30 days |
| A scrambled (hashed) form of the Google account of a deleted account that answered "No" to "Are you 18 or older?" | 1 year, to enforce the age rule |
| Backups of the database (weekly) and of sign-in accounts (daily: account ID, email, sign-in dates) | 35 days, then deleted. Used only to recover from a failure. |
| Crash reports | 90 days (Crashlytics) |
| Live voice | Not stored |
A server job deletes expired data every 6 hours. Something you delete also leaves our backups within 35 days.
6. Your choices and rights
- See and change your profile in the app: Settings, Account, Profile.
- Turn notifications off in Android settings; calls then won't ring.
- Block any player; they can no longer call or message you.
- Delete your account at any time: how to delete your account.
- Ask for a copy of your data, or a correction, at support@baaziclub.net. We answer within 30 days.
7. Deleting your account
In the app: Settings, Privacy and security, Delete my account. Type DELETE, then confirm with Google. Your account and its data are deleted at once; what is kept, and for how long, is on the delete account page. If you can't open the app, email us from your Google account's address and we delete it within 30 days.
8. Security
Database rules let each player read and write only what the game allows them (a hand only its owner and the room's host can read). Accounts need Google sign-in. The app proves to the servers that it is the genuine Baazi Club app from Google Play (Firebase App Check), so they can tell it from modified copies and scripts. No system is perfectly secure: tell us at once if you find a problem.
9. Testers
If you join the closed test, we use the email address you send us only to add you to the test on Google Play and to reply to you. Google Play's own handling of testers is covered by Google's privacy policy.
10. Grievance Officer and complaints
Baazi Club carries what players write and say, so it is an intermediary under India's Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. Complaints about a player, a message, a voice note, a name or a room, about our terms, or about your data go to our Grievance Officer:
- Name: Gurinder Singh
- Email: support@baaziclub.net, with "Grievance" in the subject
- Baazi Club, Chandigarh, India
What happens next
- We acknowledge your complaint within 24 hours.
- A request to remove something (a message, voice note, name or room) is acted on within 72 hours.
- Content showing a person's private areas or nudity, or impersonating them, is removed within 24 hours of the complaint.
- Every complaint is resolved within 15 days, and we tell you the outcome.
- If you disagree with the decision, you can appeal to the Grievance Appellate Committee within 30 days, at gac.gov.in.
In the app, you can also report a player or what they sent; reports reach the same people. Once a year we remind every player of these rules, the terms and the privacy policy.
11. Changes
We will update this page and its date when this policy changes, and tell you in the app about significant changes.
12. Contact
Gurinder Singh, Baazi Club, Chandigarh, India. support@baaziclub.net